Privacy Policy

Preface
At Metlut.com ("the Website"), we are committed to protecting your privacy. Any personally identifiable information (PII) that we collect will be used, disclosed, and stored in compliance with applicable privacy laws, regulations, and this Privacy Policy.

This Privacy Policy, along with our Terms and Conditions, outlines how we process your data. Users must meet the age requirement set out in the Terms and Conditions to access the Website. The Website is not responsible for the privacy practices or content of third-party websites or advertisers linked to or featured on our platform.

 

 

Data Controller

Metlut.com, operated under Metlut Solutions Pvt. Ltd., is the data controller responsible for processing your personal data as described in this Privacy Policy.

We reserve the right to periodically update this policy to reflect changes in law or updates in our services. Significant updates will be communicated through a notice on the Website.

 

 

Data We Collect

We may process the following categories of personal data:

1. Contact Details: Name (or username), email address, phone number.
2. Payment Information: Credit/debit card details or payment service provider (PSP) data.
3. Profile Information: Age, gender, photos, and any other details shared voluntarily.
4. Website Usage Data: IP address, browser details, cookies, and activity logs.

We do not process sensitive personal data, such as information related to race, religion, or political beliefs.

 

 

How We Use Your Data

Metlut.com processes your personal data for the following purposes:

1. Website Access and Registration
   To enable browsing, registration, and use of the Website.
   • Legal Basis: Performance of a contract.
2. Managing Advertisements
   To allow you to post and respond to advertisements.
   • Legal Basis: Performance of a contract.
3. Order Management
   To facilitate transactions, including payment processing.
   • Legal Basis: Performance of a contract and compliance with legal obligations.
4. Legal Defense
   To protect the Website’s rights in case of legal disputes.
   • Legal Basis: Legitimate interest.
5. Compliance with Laws
   To fulfill legal obligations and respond to regulatory requirements.
   • Legal Basis: Legal obligation.

 

 

Sharing Your Data

Metlut.com does not sell or rent personal data to third parties. We may share data with:

• Third-party service providers (e.g., payment processors, IT vendors) for the provision of services.
• Regulatory authorities or law enforcement agencies when required by law.

All third-party processors operate under data processing agreements to ensure the confidentiality and security of your data.

 

 

Cookie Policy

The Website uses cookies to enhance your browsing experience. Cookies are small text files stored on your device when you visit the Website.

1. Types of Cookies We Use
   • Analytical Cookies: Used to analyze site traffic (via Google Analytics) while maintaining anonymity.
   • Technical Cookies: Essential for website functionality, including navigation and session management.
2. Managing Cookies
   You can manage your cookie preferences through your browser settings. Note that disabling cookies may impact the Website’s functionality.

 

 

Data Storage and Security

Your personal data is securely stored on servers operated by our trusted suppliers. We employ advanced security measures to protect data from unauthorized access, alteration, or misuse.

Retention Period:
We retain your data only as long as necessary to fulfill the purposes for which it was collected. Once the retention period expires, your data will be anonymized or securely deleted.

 

 

Your Rights

As a user, you have the following rights regarding your personal data:

1. Access, Modify, or Delete Data
   • You can request access to or deletion of your personal data.
   • For registered users, the “Delete Profile” function is available in the account settings.
2. Data Portability
   • On request, we will provide your personal data in a structured, commonly used format (e.g., .csv file).
3. Object to Data Processing
   • You may object to the processing of your data for legitimate reasons.

How to Exercise Your Rights:
Send your requests to privacy@metlut.com with a copy of a valid ID for verification. We aim to respond within one month.

 

 

Third-Party Advertisers and External Links

Metlut.com is not responsible for how external advertisers or linked websites process your personal data. Users who interact with external parties assume the responsibility of verifying their privacy practices.

 

 

Data Protection Standards

We are committed to safeguarding your data through robust security practices. However, as no method of internet transmission is 100% secure, we cannot guarantee absolute data security and disclaim responsibility for breaches beyond our control.

 

 

Contact Us

For questions about this Privacy Policy or your data rights, please contact:

Metlut.com Privacy Team
Email: privacy@metlut.com

 

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